Open The Policy Before Account Access
Our Privacy Policy applies when you open an account, sign in, contact support or use account areas connected with the lobby. We may handle details such as your contact information, device signals, login events, transaction references and payment status so we can provide account access, identify
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unusual activity and respond to requests. For a DANA, OVO, GoPay or QRIS payment, we use the status and reference needed to match your account record; we do not need your wallet password. Bank transfer and virtual account references may also appear in account records. We
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retain records for operational, dispute and legal needs, then remove or anonymise them when they are no longer required. Access to our services depends on local law, and this policy is intended for Indonesian account questions rather than legal advice.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.